1. Introduction
MaVitality ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
When you contact us or book a consultation, we may collect:
- Name and contact details (email address, phone number)
- Information about your consultation preferences
- Communication history with our team
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website addresses
- Cookie data (see our Cookie Policy)
3. How We Use Your Information
We use the collected information to:
- Provide and manage our consultation services
- Communicate with you about appointments and inquiries
- Improve our website and services
- Send relevant information about our services (with your consent)
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Consent: When you provide explicit consent for specific purposes
- Contract: To fulfill our contractual obligations when providing services
- Legitimate Interests: To operate and improve our business
- Legal Obligation: To comply with applicable laws
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who assist in operating our website and business
- Legal authorities when required by law
- Professional advisors (lawyers, accountants) when necessary
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights Under GDPR
As a data subject in the European Union, you have the right to:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restrict Processing: Request limitation of data processing
- Data Portability: Receive your data in a structured format
- Object: Object to processing of your data
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at [email protected]
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your information.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this privacy policy periodically. The "Last updated" date at the top indicates when changes were last made. We encourage you to review this policy regularly.
12. Contact Us
For questions about this privacy policy or to exercise your rights, please contact us:
MaVitality
Pražská 138
500 04 Hradec Králové
Czech Republic
Email: [email protected]
Phone: +420 49 511 20 39
13. Supervisory Authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Czech Office for Personal Data Protection (ÚOOÚ) or your local data protection authority.